This website is operated by Sobia Waseem, an online clothing brand. Throughout the site, the terms "we", "us" and "our" refer to Sobia Waseem. By accessing this site, you agree to abide by these terms and conditions.
Governing Law: Any disagreement or legal claim related to this website will be governed and interpreted according to the specified laws.
Online Purchase Terms: To make purchases on this site, you must be of legal age as defined by your state or province. If allowing a minor dependent to use this site, you consent to them being bound by these terms.
General Conditions: We reserve the right to refuse service to any user at our discretion. You understand that site content may be transferred unencrypted and adapted to meet technical requirements.
Website Content Accuracy: While we strive for accuracy, we do not guarantee that website information is complete, current, or error-free. Site content is for general guidance only.
Product Pricing and Availability: Prices for our clothing products are subject to change without notice. We may modify or discontinue any product or service on the site at any time.
Account Creation Policy: Sobia Waseem may share marketing offers such as newsletters and catalogs. You may also create a personal account on https://sobiawaseem.com/ (e.g., your name, number, and email address).
Payment Method: We accept online payments using Visa and MasterCard credit/debit cards in PKR (or any other agreed currencies). The details you provide for purchasing products on our website will be securely transmitted directly to our payment provider.
Order Processing: We reserve the right to refuse, limit, or cancel any order at our sole discretion, including restricting quantities per customer.
Order Cancellation: You can cancel your order within 24 hours of placement. Once shipped, our exchange policy applies. Sobia Waseem may cancel orders due to stock issues, pricing errors, or payment declines.
Exchange Procedure: We allow the exchange of products bought from our website within 7 days, provided certain conditions are met. These conditions include making the exchange request within the specified time frame, receiving faulty, damaged, or defective items upon delivery, receiving products that differ from the original order, or discovering any missing items from the package, including price tags, labels, or original packaging.
Defective Item Reporting Policy: Please send photos of the defective item to our email sales@sobiawaseem.com or call us at +391 (0)35 2568 4593 within 7 days of order delivery. We will assess each complaint to ensure fairness to our valued customers. Please be aware that we will not accept any complaint after the specified 7-day period following order delivery.
Third-Party Links: Our site may contain links to third-party websites we do not control. We are not responsible for their content or accuracy.
Indemnification: You agree to indemnify Sobia Waseem and its affiliates from any third-party claims, including legal fees, arising from your violation of these Terms and Conditions or any laws.
User Submissions: Any user comments, creative ideas, suggestions, or other materials you submit to us will be considered non-confidential. These submissions are free for us to use without any limitations.
Privacy Policy: Your personal information provided through this site is governed by our Privacy Policy. You can read our privacy policy in detail.
Updates to Terms: The latest Terms of Use will always be available on this page. We may update these terms at any time, and your continued site usage constitutes acceptance.
Contact Us: Please direct any questions about these terms to our email: sales@sobiawaseem.com
Please review these terms and conditions carefully. These terms & conditions, as amended from time to time, constitute a binding contract between the company and you. By visiting, using, or shopping at the site, you agree to these terms and conditions.
